Salesforce Service Cloud APIs · FinOps Profile

Service Cloud Finops

FinOps framework definition for the Salesforce Service Cloud APIs API surface. Provides a FOCUS-aligned mapping for cost allocation, usage measurement, and unit-economics reporting across the provider's APIs.

Service Cloud Finops is the FinOps profile for Salesforce Service Cloud APIs on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 3 billable meters, billed in USD, on a monthly cycle, and pricing category usage-based.

The profile maps 9 FOCUS columns for cost-allocation reporting.

Tagged areas include Cloud, CRM, Customer-Service, Enterprise, and Salesforce.

Category: API Pricing: Usage-Based Billing: Monthly FOCUS v1.3
CloudCRMCustomer-ServiceEnterpriseSalesforceSupportFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchaseTaxCreditAdjustment

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Salesforce Service Cloud APIs
PricingCategory
Usage-Based
PricingUnit
request
ProviderName
Salesforce Service Cloud APIs
PublisherName
Salesforce Service Cloud APIs
ServiceCategory
Developer Tools / API
ServiceName
Salesforce Service Cloud APIs

Meters

api_requests
Unit: request
Count of billable API requests
data_egress
Unit: GB
Bytes returned over the network in API responses
compute_seconds
Unit: second
Server-side compute consumed by the request, where applicable