Salesforce Experience Cloud · FinOps Profile

Salesforce Experience Cloud Finops

FOCUS-aligned FinOps artifact for Salesforce Experience Cloud. Pricing is gated; meters and principles describe the expected billing surface. Salesforce publishes per-edition pricing on its product pages, but those pages are not retrievable via automated fetch (HTTP 403). All editions are sold via Salesforce Sales; API access is included with the underlying CRM license rather than priced as a discrete API SKU. Treat this artifact as a contact-sales placeholder until pricing pages can be reconciled manually.

Salesforce Experience Cloud Finops is the FinOps profile for Salesforce Experience Cloud on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 4 billable meters, billed in USD, on a annual cycle, and pricing category tiered subscription.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include CMS, Communities, CRM, Customer Portal, and Digital Experience.

Category: CRM / Digital Experience Platform Pricing: Tiered Subscription Billing: Annual FOCUS v1.3
CMSCommunitiesCRMCustomer PortalDigital ExperienceExperience CloudFinOpsFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

PurchaseUsageTaxAdjustmentCredit

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Purchase
InvoiceIssuerName
Salesforce, Inc.
ProviderName
Salesforce Experience Cloud
PublisherName
Salesforce, Inc.
ServiceCategory
CRM / Digital Experience Platform
ServiceName
Salesforce Experience Cloud
ServiceSubcategory
Digital Experience Platform

Meters

user_subscription
Unit: seat-month
api_requests
Unit: request
data_storage
Unit: GB-month
file_storage
Unit: GB-month

Sources