Plivo · FinOps Profile

Plivo Finops

Plivo bills under a usage-based, post-paid model with optional prepaid balance top-ups. Charges accrue per outbound/inbound SMS segment, per voice minute (60-second billing increment), per phone-number rental (recurring), and per add-on (Verify, Lookup, MMS, WhatsApp, AI Voice Agent, CNAM). Enterprise customers move to committed-spend agreements starting at approximately $1,000/month.

Plivo Finops is the FinOps profile for Plivo on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 10 billable meters, billed in USD, on a monthly cycle, and pricing category usage-based / pay-as-you-go.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include Communications, CPaaS, Voice, SMS, and Messaging.

Category: Communications Pricing: Usage-Based / Pay-As-You-Go Billing: Monthly FOCUS v1.3
CommunicationsCPaaSVoiceSMSMessagingFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchaseAdjustmentTax

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Plivo
PricingCategory
Standard Pricing
ProviderName
Plivo
PublisherName
Plivo
ServiceCategory
Communications
ServiceName
Plivo

Meters

sms_segments_outbound
Unit: segment
Outbound SMS segments (pricing varies by destination country and number type).
sms_segments_inbound
Unit: segment
Inbound SMS segments delivered to Plivo-hosted numbers.
mms_messages
Unit: message
MMS message events including media transfer fees.
voice_minutes_outbound
Unit: minute
Outbound voice minutes (per-country rate, 60-second billing increment).
voice_minutes_inbound
Unit: minute
Inbound voice minutes to Plivo-hosted numbers.
phone_number_rental
Unit: number-month
Monthly recurring rental for owned phone numbers (long codes, toll-free, short codes, mobile).
verify_attempts
Unit: attempt
Verification attempts initiated through the Plivo Verify API.
lookup_requests
Unit: request
Lookup API requests (HLR, carrier, line-type).
ai_voice_agent_minutes
Unit: minute
AI Voice Agent minutes (separate metering for STT/TTS/LLM round-trips).
10dlc_brand_campaign
Unit: fee
Carrier 10DLC registration / vetting / monthly fees passed through.

Sources