Microsoft Dynamics · FinOps Profile

Microsoft Dynamics Finops

FOCUS-aligned FinOps for Microsoft Dynamics — primarily per-user-per-month seat pricing across Sales, Customer Service, Finance, Supply Chain, Field Service, Business Central, and tenant-priced platforms (Customer Insights). Significant savings from the qualifying-offer attach pricing — first app full price, subsequent apps for the same user at the attach rate ($20 / $30 / etc.). Largest waste signals are paying full price on attach-eligible users and over-provisioning Customer Insights profile capacity.

Microsoft Dynamics Finops is the FinOps profile for Microsoft Dynamics on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 9 billable meters, billed in USD (settlement varies), on a monthly (annual commitment for most apps) cycle, and pricing category subscription (per seat) + tenant.

The profile maps 9 FOCUS columns for cost-allocation reporting.

Tagged areas include CRM, ERP, Microsoft Dynamics, Business Applications, and FinOps.

Category: Business Applications / CRM-ERP Pricing: Subscription (per Seat) + Tenant Billing: Monthly (annual commitment for most apps) FOCUS v1.3
CRMERPMicrosoft DynamicsBusiness ApplicationsFinOpsFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchaseTaxAdjustmentCredit

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Microsoft Corporation
PricingCategory
Subscription
PricingUnit
user-month
ProviderName
Microsoft Corporation
PublisherName
Microsoft Corporation
ServiceCategory
Business Applications
ServiceName
Microsoft Dynamics 365

Meters

sales_seats
Unit: user-month
Sales Pro / Enterprise / Premium user seats.
customer_service_seats
Unit: user-month
Customer Service Pro / Enterprise user seats.
field_service_seats
Unit: user-month
Field Service user seats.
finance_seats
Unit: user-month
Finance user seats.
supply_chain_seats
Unit: user-month
Supply Chain Management user seats.
business_central_seats
Unit: user-month
Business Central Essentials / Premium / Team Members.
customer_insights_tenants
Unit: tenant-month
Customer Insights tenants and add-on profile bands.
dataverse_capacity
Unit: GB-month
Dataverse storage capacity (database GB, file GB, log GB) consumed by Dynamics 365 applications.
api_request_entitlement
Unit: request
Power Platform request entitlement consumed beyond licensed allocation.

Sources