Microsoft Dynamics 365 · FinOps Profile

Microsoft Dynamics 365 Finops

FOCUS-aligned FinOps for Microsoft Dynamics 365 — primarily per-user-per-month seat pricing across Sales, Customer Service, Field Service, Project Operations, Finance, Supply Chain, Commerce, HR, plus tenant-priced Customer Insights and metered Dataverse capacity. Largest savings come from the qualifying-offer attach pricing (subsequent apps per user at $20–$30 vs full price), right-sizing Customer Insights profile capacity, and using Team Members for read-mostly users.

Microsoft Dynamics 365 Finops is the FinOps profile for Microsoft Dynamics 365 on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 8 billable meters, billed in USD (settlement varies), on a monthly (annual commitment for most apps) cycle, and pricing category subscription (per seat) + tenant + usage (storage/api).

The profile maps 9 FOCUS columns for cost-allocation reporting.

Tagged areas include Business Applications, Cloud, CRM, Enterprise, and ERP.

Category: Business Applications / CRM-ERP Pricing: Subscription (per Seat) + Tenant + Usage (storage/API) Billing: Monthly (annual commitment for most apps) FOCUS v1.3
Business ApplicationsCloudCRMEnterpriseERPMicrosoftFinOpsFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchaseTaxAdjustmentCredit

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Microsoft Corporation
PricingCategory
Subscription
PricingUnit
user-month
ProviderName
Microsoft Corporation
PublisherName
Microsoft Corporation
ServiceCategory
Business Applications
ServiceName
Microsoft Dynamics 365

Meters

app_seats
Unit: user-month
Per-app user seats — Sales, Customer Service, Field Service, Finance, SCM, Commerce, HR, Project Operations.
business_central_seats
Unit: user-month
Business Central Essentials / Premium / Team Members.
customer_insights_tenants
Unit: tenant-month
Customer Insights Data + Journeys tenant subscriptions.
dataverse_db_capacity
Unit: GB-month
Dataverse database capacity (GB-month).
dataverse_file_capacity
Unit: GB-month
Dataverse file / blob capacity.
dataverse_log_capacity
Unit: GB-month
Dataverse audit log capacity.
api_request_entitlement_consumed
Unit: 1000-requests
Daily Dataverse API requests beyond licensed allocation, billed via Power Platform request capacity packs.
contact_center_ivr_minutes
Unit: minute
Inbound voice-channel minutes for Dynamics 365 Contact Center.

Sources