Forethought · FinOps Profile

Forethought Finops

FOCUS-aligned FinOps definition for Forethought's generative AI customer- support platform. Forethought uses contracted enterprise subscription pricing (annual contracts, tier-based) negotiated through Sales. Forethought does not publish per-seat, per-conversation, or per-token rate cards on its website, so cost allocation must be reconciled against invoices and the contracted plan tier (Basic, Professional, Enterprise) plus any add-ons (Assist, Agent QA, Forethought for Slack).

Forethought Finops is the FinOps profile for Forethought on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 4 billable meters, billed in USD, on a annual cycle, and pricing category subscription.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include FinOps, Cost Management, AI, and Customer Support.

Category: AI and Machine Learning Pricing: Subscription Billing: Annual FOCUS v1.3
FinOpsCost ManagementAICustomer Support

Framework Alignment

Framework
Data Spec

Charge Categories

SubscriptionUsageAdjustmentCredit

FOCUS Columns

BillingCurrency
USD
InvoiceIssuerName
Forethought
PricingCategory
Subscription
PricingUnit
contract
ProviderName
Forethought
PublisherName
Forethought
ServiceCategory
AI and Machine Learning
ServiceName
Forethought

Meters

solve_resolutions
Unit: resolution
triage_predictions
Unit: prediction
assist_replies
Unit: reply
agent_qa_reviews
Unit: review

Sources