Customer.io · FinOps Profile

Customer Io Finops

FOCUS-aligned FinOps for Customer.io: tiered platform subscription with quotas on profiles and monthly emails, plus per-profile, per-1K-email, and per-100K-AI-credit overages.

Customer Io Finops is the FinOps profile for Customer.io on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 5 billable meters, billed in USD, on a monthly cycle, and pricing category tiered subscription + usage overage.

The profile maps 9 FOCUS columns for cost-allocation reporting.

Tagged areas include Customer Data Platform, Marketing Automation, Messaging, FinOps, and Cost Management.

Category: Marketing Automation Pricing: Tiered Subscription + Usage Overage Billing: Monthly FOCUS v1.3
Customer Data PlatformMarketing AutomationMessagingFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchaseTaxCreditAdjustment

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Peaberry Software, Inc.
PricingCategory
Subscription
PricingUnit
workspace-month
ProviderName
Customer.io
PublisherName
Peaberry Software, Inc.
ServiceCategory
Marketing Automation
ServiceName
Customer.io

Meters

platform_subscription
Unit: month
Monthly platform fee per workspace tied to plan tier
profiles
Unit: profile
People + objects stored in the workspace
emails_sent
Unit: email
Outbound email sends across campaigns, broadcasts, and transactional sends
ai_credits
Unit: credit
AI Agent credits consumed
api_requests
Unit: request
API calls against Track / App / Pipelines (not separately billed; observed for capacity)

Sources