Cisco Voice Portal · FinOps Profile

Cisco Voice Portal Finops

FOCUS-aligned FinOps shape for Cisco Unified Customer Voice Portal. Cost is driven by Smart Licensing entitlements for IVR / call-control ports under the Cisco Contact Center Enterprise bill of materials, not by per-API metering.

Cisco Voice Portal Finops is the FinOps profile for Cisco Voice Portal on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 3 billable meters, billed in USD, on a annual cycle, and pricing category subscription + perpetual license.

The profile maps 7 FOCUS columns for cost-allocation reporting.

Tagged areas include Contact Center, IVR, Voice, FinOps, and FOCUS.

Category: Contact Center Pricing: Subscription + Perpetual License Billing: Annual FOCUS v1.3
Contact CenterIVRVoiceFinOpsFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

PurchaseUsageTaxAdjustment

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Purchase
InvoiceIssuerName
Cisco Systems, Inc.
ProviderName
Cisco
PublisherName
Cisco Systems, Inc.
ServiceCategory
Contact Center
ServiceName
Cisco Voice Portal

Meters

ivr_ports
Unit: port
Licensed IVR ports for VXML self-service.
call_control_ports
Unit: port
Licensed call-control / queueing ports.
cvp_server_compute
Unit: instance-hour
VM compute for CVP Call Server, VXML Server, OAMP, and Reporting Server.

Sources